Policies

Deposit

A&E Party Rentals LLC in New Britain, Connecticut has a PayPal account set up for accepting deposit. A $50.00 deposit is required in order to secure the date of your event. The full balance of your rental fee will be due in cash, money order, business check, or credit card to the driver at the time of delivery.

Delivery

Delivery, set up, and pick up are FREE to many towns that are 15 miles from our location. Towns that require additional travel time to get there do have a delivery fee in addition to the rental fee. Only one flat delivery fee is charged for your area regardless of the number of items you are having delivered.

Cancellation

The deposit is fully refundable if you cancel the reservation 14 days prior to your rental date of event. Canceling within 14 days of rental date means you forfeit the deposit.

Weather Policy

A&E Party Rentals LLC reserves the right not to perform outdoor engagements when in the lessor’s judgment weather conditions would be detrimental to A&E Party Rentals LLC equipment. These include but are not limited to wind, rain, or lightning.

  • A suitable indoor location should be reserved as an alternative site in the event of poor weather conditions.
  • A representative from A&E Party Rentals LLC will contact the renter prior to delivering the equipment.
  • If the weather is questionable once the equipment arrives at the event, the deposit is not refundable.
  • At the time of this call, if renter chooses not to have equipment delivered due to weather concerns, the full deposit will be returned.